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Terms and Conditions

Welcome to Tradearc Global LLP. By using our website and services, you agree to the following terms:

General Use:

Content on the website is for general information and can be modified without prior notice.
You agree not to misuse our products or digital assets.

Product Orders:

Prices are displayed in INR and may change without notice.
Orders are confirmed only after payment is successfully processed.

Shipping Timelines:

Standard orders are shipped within 3–7 business days.
Bulk/corporate orders may require 10–20 business days depending on volume and customization.

Return Conditions:

Returns are accepted for damaged or defective goods reported within 48 hours of delivery.
Custom or branded orders are non-returnable.

Pricing Errors:

In the event of a pricing error, Tradearc Global LLP reserves the right to cancel or revise orders.

Governing Law:

These terms shall be governed by the laws of India.

At Tradearc Global LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop with us online, or place bulk orders.

Data Collection:

Personal Data: Includes name, email address, shipping/billing address, phone number, and payment details.
Order Data: Product selections, quantities, customizations, delivery addresses.
Usage Data: IP address, browser type, device data, and cookies for performance analytics.

How We Use Data:

To fulfill product orders and bulk enquiries.
To communicate offers, updates, and order status.
To improve website experience via analytics.

Data Storage & Security:

All customer data is stored in encrypted databases and accessible only by authorized personnel.
Payment details are handled via secure third-party gateways.

Data Sharing:

We do not sell or trade your personal data.
Data may be shared with logistics or IT service providers only to fulfill orders.

Customer Rights:

Customers can request data deletion or opt-out of marketing communications at any time by emailing info@tradearcglobal.com.

Return and Refund Policy

We aim to ensure full customer satisfaction. This policy outlines our refund and shipping practices.

Shipping Policy:

We ship across India and to selected international locations.
Shipping is handled through trusted logistics partners with tracking enabled.
For bulk orders, delivery timelines are confirmed at the time of quotation.

Shipping Charges:

Standard shipping is free for retail orders above $150.
Bulk order shipping is calculated based on volume, weight, and destination.

Refunds:

Retail orders: Refunds are applicable for defective or wrong items reported within 48 hours.
Bulk orders: Refunds/replacements are considered for damaged goods if proof is provided within 24 hours of delivery.

Process for Returns/Refunds:

Email us at support@tradearcglobal.com with order details and photos of the issue.
Upon approval, refund is processed within 7–10 working days to the original payment method.

Non-Refundable Items:

Personalized or customized products.
Clearance or discounted items.

We reserve the right to modify these policies as required.

Terms and Conditions

Privacy Policy

Return and Refund Policy

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